Shipping policy
Effective Date: August 27, 2026
Here's what to expect once you place an order with Sore+Tired.
1. Where We Ship
We currently ship within the United States only. We hope to expand shipping options in the future.
2. Processing Time
Orders are typically processed within 1–2 business days before they ship. Orders placed on weekends or holidays are processed the next business day.
3. Shipping Rates
- Flat rate: $6 on orders under $35
- Free shipping on orders $35 and up
4. Delivery Estimates
Once your order ships, standard delivery typically takes 3–7 business days, depending on your location. Delivery times are estimates provided by our shipping carrier and are not guaranteed.
5. Order Tracking
You'll receive a shipping confirmation email with a tracking number as soon as your order ships, so you can follow its progress.
6. Address Accuracy
Please double-check your shipping address at checkout. We're not responsible for delayed or non-delivered orders due to an incorrect or incomplete address provided at the time of purchase. If you notice an error, contact us immediately — we can only make changes before the order ships.
7. Lost or Stolen Packages
Once a package is marked "delivered" by the carrier, Sore+Tired is not responsible for packages that are lost or stolen from the delivery location. If this happens to you, contact us — we're glad to help you file a claim with the carrier.
8. Delays
Occasionally, weather, carrier disruptions, or high order volume (such as around a sale or holiday) can affect delivery times. We'll do what we can to keep you informed if this happens.
9. Questions?
Reach us at info@soreandtired.com or 877.255.3574.